By Vibhor Atal
Before purchasing items, make sure to take advantage of their price match policy! If you found the same item from SSENSE being sold at a lower price in other stores, SSENSE will match their price!
Do note that this feature only applicable for the authorized retailer and prices being matched cannot be at a sale price, and must be advertised at full price this includes the shipping fees, taxes and duty fees! Remember to make your purchase only at SSENSE as the products being sold are authentic and original!
To return your purchased items, submit a request for a Return Authorization through your account. To make changes or cancel your orders:
If you need any help regarding your orders, you may reach the customer support team, available for 24 hours from Mondays to Sundays at +1 514 600 5818 or contact them by email at customercare@ssense.com
To start shopping online, find your specific item by browsing through the Men and Women category, with hundreds of designer brands available. Add your desired item into your shopping bag after selecting your size. At the checkout page, provide billing and shipping address, choose the shipping method and method of payment, and place your order after confirming your purchases.
Remember to use our Ssense promo code too to save more on your purchase! Even a small discount of 10% can help you save a lot with luxury fashion brands purchases.
You will receive an email with your shipment’s tracking information once your order has been shipped out. It will take up to 2 business days to process your order. For orders under $300, it will cost you $12 and will take about 3-4 business days. To save on delivery cost, spend above $300 on a single receipt.
With this feature, if you find an item being sold online at a lower price, SSENSE will match the price. Just contact the customer care team for them to review your request after submitting the proof to them. The process will take up about 14 working days.